The Official Website of the People’s Government of Hunan Province Mobile 中文 Français 한국어 日本語

15 July 2015

Home>Services>Quick Links>Emergency Contacts

Telephone Hotlines & Helplines

While visiting a new country, one may come face to face with situations requiring assistance. It always helps to keep a note of the telephone hotlines & helplines valid in the country.
Be it a call for medical help or the police, keeping a list of emergency phone numbers is a good idea.
Here we provide you with a list of important emergency phone numbers in China that can prove to be of great help during exigencies.
Listed below are telephone hotlines & helplines in Hunan that can be quite useful.
Hotlines
① Hotlines for Public Services
Legal Service  12348
Tourism Services 12301
Provident Fund 12329
Health Services 12320
Labor and Social Security 12333
Postal Service 11185
Post Code Inquiry  184 
Railway Station 12306
Telecom Customer Service 10000
Unicom Customer Service 10010
Mobile Customer Service 10086
China Construction Bank 95533
Bank of China 95566
Industrial and Commercial Bank of China 95588
Agricultural Bank of China 95599
Postal Savings Bank 95580
Traffic Service 96196
Meteorological Service 12121
Highway Customer Service 96777
Employees’ Aid 12351
Taxation Service 12366
Cable Television 96296
② Emergency Numbers and Helplines
Convenience Service Center 12345
Public Security 110
Firefighting   119
Emergency Medical Aid 120
Telephone Directory 141
Red Cross Emergency Medical Aid 999
Lift Emergency Rescue 96333
Forest Firefighting 95119
Maritime Search and Rescue 12395
Road Traffic Accident 122 /Traffic Police
Electric Power Customer Service 95598
Police Short-message Alarm 12110

③ Hotlines for Complaint and Reporting
Consumer Rights and Interests Protection 12315
Price Supervision 12358
Environmental Incidents 12369
Quality Supervision 12365
Employee Rights and Interests Protection 12333
Bus Service 84127641
Tourism Incidents 12301
Rights and Interests Protection in Postal Sector 12305
Food and Drug Security Incidents 12331
Incidents in Cultural Sector 12318
Chinese source: hunan.gov.cn 

Updated on March 24, 2023