Recently the Hunan Provincial Department of Commerce joined hands with Alibaba Health Information Technology Limited to open a special medicine purchasing channel for residents of Hunan Province, aiming to ensure the supply of key medicines for COVID-19 treatment. Hunan residents can search "Hunan Epidemic Prevention [湖南防疫])" on the home page of Taobao App or click "Tmall Medicine Purchasing [天猫买药]" on the page to a special column for anti-epidemic materials.  

There are various medicines available in the column, including acetaminophen, ibuprofen, and Lianhua Qingwen capsule. The supply of medicines will be increased according to Hunan residents' needs. Residents can purchase appropriate medicines after filling in delivery address, ID card information, and main symptoms, which ensures the medical products can reach those in need.

Alibaba Health has specially assigned personnel in charge of the timely acceptance of replenishments to ensure the supply of key medicines. It has increased additional staff serving 24 hours at supply chains to guarantee delivery of goods from storage as soon as possible.  

In addition, the Hunan Provincial Department of Commerce has strengthened communications with e-commerce platforms such as China's largest online catering company, and Meituan, China's leading online food delivery-to-ride hailing firm, and drug distribution enterprises such as LBX Pharmacy and Yifeng Pharmacy to guide them in online supply of key medicines. The online catering company launched 24-hour medication consultation services and tightened price monitoring to ensure the stability of drug prices. Meituan hired more employees and increased attendance subsidies to guarantee smooth delivery. LBX Pharmacy and Yifeng Pharmacy actively mobilized and purchased medicines, made all-out efforts to ensure smooth logistics, and did a good job in the online and offline supply of medicines.

This article is from the Hunan Provincial Government www.enghunan.gov.cn.

Translator: Xiao Juan

Chinese source: hunan.gov.cn