The number of registered users of the app "My Changsha" reached 6.055 million as of 16:00 on February 21st, meaning three out of every five Changsha residents are using the app.
To accelerate building a "city of handling government service affairs online" service terminal for Changsha residents and making digitalized development benefit the public.
As Changsha's only official urban comprehensive mobile service platform, the app "My Changsha" has been caring about citizens' needs and aims to build itself into an one-stop comprehensive service platform covering all kinds of affairs. It has offered services for more than 226 million times, and connected with 91 municipal service units. There are 1,794 service items available on the app, including government, public, and social services. Among them, 438 items can be handled online throughout the process, covering multiple application scenarios such as livelihood, public security, transportation, medical and health care, and talent education. So far, more than 14.9 million subway rides, over 10.43 million social security inquiries, and more than 5.57 million bus rides have been made via the app. Most citizens' affairs in their daily lives, study, and work can be handled online through the app.
Against the backdrop of epidemic prevention and control, the app "My Changsha" has built an epidemic prevention zone or column. It offers one-stop scientific epidemic prevention and control services, including standard anti-epidemic services, vaccination, nucleic acid testing, and epidemic updates. To further promote social governance at the grassroots level, the app has integrated services at the municipal, district (or county), subdistrict (or town), and community levels. It has launched special service zones for Changsha’s six districts, two county-level cities, one county, and the Changsha High-tech Development Zone. High-frequency service items at municipal level, including provident fund inquiry, social security inquiry, and household service, can be shared across the city.
Source: en.changsha.gov.cn
