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15 July 2015

Home>Services>FAQ>Visa & Residence

What is online appointment?

1. Application by appointment is compulsory as from 15 October, 2015. Appointment is one of the services provided for the applicant’s convenience to arrange his or her schedule and to save time at the Center. With an appointment, the applicant can submit the application directly within the timeframe to the dedicated counter at the Center.


2. Application via a booked appointment is one of the convenient services offered by the Center.

3. The website for booking appointment will be 24 hours available and there is no charge for booking appointment online.

4. If you have no access to internet or you do not know how to use a computer, you may ask your relatives or friends to book the online appointment for you.

5. Applicants who once made an appointment on-line are suggested to arrive at the center 20 minutes earlier than your booked time slot with all documents required. Please make an appointment again if the applicant can't get to the center on time.

6. Our visa counter will accept urgent service (2nd-working-day collection) application until 11:30am.

7. Either date or time of your previous appointment needs to be changed, please cancel it first, and then submit your new appointment on-line.

8. Internet Explorer 6.0, 7.0 or 8.0 is recommended for browser.